Sonar Courier Service Ltd. is the leading Courier Company in Bangladesh. It was incorporated in July, 1999. Within a span of 19 years on-wards through its business and services it has expanded its delivery network across the length and breadth of Bangladesh. Now it has emerged one of the leading Courier Service providers in Bangladesh. It is the first online courier tracking Company in Bangladesh.
Head Office at 2 Bir Uttam A K Khandakar Road (1st. Floor), Mohakhali Commercial Area, Dhaka and its branch offices and countrywide agents in all over Bangladesh, Sonar currently serves around 64 district areas and has agents, supported by offices, which includes its Branch offices, Agent Offices and Sub-offices.
Since its inception, by dint of its support services, it has earned confidence of distinguished organizations operating in Bangladesh like Grameenphone Ltd., Pacific Bangladesh Telecom Ltd., (City Cell), Prime Bank Ltd, HSBC, Standard Chartered Bank, Diplomatic Missions like US Embassy, Australian High commission, Canadian High Commission, Singapore Consulate, Public Limited Companies like Bata Shoe Company, Jamuna Bank, Berger Paint, GlaxoSmithkline and many more. There has been no stoppage of serving them since beginning business with them.
Sonar's extensive nationwide services enable us to provide unmatched delivery services from its offices in every part of the country. Throughout Sonar's history, it has incorporated its investments to online tracking support. This is an innovative concept that enables us to ship and track documents and packages quickly and efficiently. Through this, customer gets online information of its delivery status by visiting its website. It is a 24-hour round the clock tracking service that enables client to detect his document delivery status remaining at anytime, anywhere in the world. To provide this support, Sonar has a full-fledged IT Department. This team is continuously working to provide this unmatched information service using Visual Basic, Sql Server, Php, Mysql, Apache, Java, Asp, Access, Excel, and Core. So far, in Bangladesh, Sonar is the only domestic courier service that is providing this exceptional but effective service to its valued customers.
Sonar has now proved itself as national countrywide Courier. It is always ready to serve more and more offices and organizations. Every Sonar personnel is trained on his activities and is always ready to serve his best. The team is always on customers door within shortest possible time on receipt of information over mail, phone, fax or walk-in visit.
In addition to normal courier, Sonar provides prompt services like same day evening service, next day morning service and next day service etc. Considering the bulk quantity of documents, Sonar also go for mutual agreement. ‘After-delivery support and information service’ is its additional care. Its team believes that completion of delivery is just the beginning. But it ends up on providing delivery confirmation via online and also by returning over POD receipt copy after the delivery.
Sonar has engaged a well-set highly trained and skilled Customer Service Department. The team receives customer complaint. The team is always at its best to provide feedback and it is one step forward to give a quick response about investigation report and solution of complaint.